POLICY

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CANCELLATION 

Elyse Colour requires 48 hours notice in order to cancel or change an appointment. Appointment changes made less than 48 hours will result in a 50% scheduled service fee. Card on file will be charged. Fee must be paid in order to book a future appointment.

​LATE 

Appointments running more than 15 minutes will be rescheduled which will result in a cancellation fee.

SERVICE AND PRODUCT 

All Services and Products are Final Sale and Non Refundable. Elyse Colour strives to ensure that all clients are satisfied with their hair services. If for any reason a client is not happy with their hair, they must notify Elyse Colour within 72 hours of the appointment. Failure to do so will result in the next appointment being payable. 

​IN SALON 

One person per appointment, please do not bring any extra guests. 

Due to Safety, Liability and Sanitary reasons Elyse Colour kindly asks you to not bring children and/or animals to your appointment.

Please come to your appointment with clean dry hair. 

​LENGTH OF APPOINTMENT

Elyse Colour does not gaurentee a service time on Dimensional Colour appointments. Quote may be 2-4 hours or more depending on the service being done and intensity of hair the transformation service. 

​CLOTHING & PERSONAL BELONGINGS

Elyse Colour is not responsible for clothing or other personal items being damaged during your appointment. Although Elyse Colour is a clean sanitary suite, transformations require a lot of colour. Reframe from wearing sweaters, turtle necks, white etc. For extra precaution Elyse Colour offers a clean robe for each client before any service.

PAYMENT 

Elyse Colour Accepts Credit Cards, Debit Cards and Cash. Service total must be paid in full at your appointment.

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